Our Gallery of Success
Explore our commitment to clients, community, and partnership in action.
Client Success Stories
Real-world examples of our commitment and expertise.
Cross-Border Claim
The Challenge
A client's property was damaged and body injuries occured in Mombasa, resulting in a complex claim
Our Solution
We efficiently managed the claim by: Promptly notifying the insurer and facilitating the appointment of anassessor. Ensuring timely submission of all required documents. Guiding the client through the ptocess and assuring reimbursement for third-party settlements. Coordinating with the insurer to finalize the claim settlement
Property Damage and Third-Party Liability Claims Fully Settled
Kampala Construction Project
The Challenge
A major construction site experienced a setback due to unexpected torrential rains, causing water damage to materials and delaying the project timeline.
Our Solution
We navigated the client's 'Contractors All Risk' policy, meticulously documenting the damage and presenting a robust claim.
Successful Claim Payout, Preventing Penalties
Corporate Group Medical Scheme
The Challenge
An employee required emergency specialized medical treatment abroad, which involved complex pre-authorization and cost management.
Our Solution
Our team liaised directly with the insurer's international desk, fast-tracking all approvals and ensuring financial guarantees were in place.
Emergency Treatment Authorized in 24 Hours
Our Commitment in Action
We are more than a brokerage; we are a partner in the community.

Neon team at Insurance sports Gala

Community participation

Safe boda

Digital sticker sensitization to safe boda